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Submit Your Dispute for Mediation

Welcome to Track Second, where conflicts find resolution through the guidance of qualified and accredited mediators. Begin your journey to a fair, structured, and confidential resolution today.

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2017Serving since
Online& in person sessions
ALLLanguages supported
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Mediation dialogue illustration Two parties sit across a table with a neutral mediator between them. Their speech bubbles show tension and confusion, and the mediator's bubble shows two overlapping circles representing common ground, moving from listening to understanding to resolution. ? ! Listen Understand Resolve
From conflict to common ground, one conversation at a time.

Dispute Submission Form

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The Track Second Advantage

Why Submit with Us?

Confidential & NeutralHandled with complete privacy by experienced mediators
Time EfficientFaster resolutions than traditional litigation or arbitration
Cost EffectiveSave significantly on legal and court expenses
Relationship FocusedPreserve valuable business and personal relationships
Qualified MediatorsAccredited panel with legal, business & conflict resolution expertise
Customized SolutionsFlexible outcomes tailored to your unique needs

How do I submit a dispute for mediation in India?

To start mediation with Track Second, complete the Register Your Dispute form on this page with your details, the other party's details and a brief description of the matter. Our team reviews the submission, invites the other party to consent, and assigns a qualified neutral from our panel of mediators. Sessions take place online, in person or in a hybrid format, in English or Hindi.

Track Second is a mediation and ADR platform founded in 2017 and rooted in Track II diplomacy. If the parties settle, the outcome is recorded in a written settlement agreement under the Mediation Act, 2023.

The Process

How It Works

Five clear stages, from your first submission to a signed resolution.

  1. 1
    Submit Your DisputeFill out the secure form with details of your matter
  2. 2
    Case ReviewOur team reviews and assigns a suitable mediator
  3. 3
    Consent & ProcessBoth parties agree to mediation and ground rules are set
  4. 4
    Mediation SessionsConducted online or offline, as per your preference
  5. 5
    Resolution AgreementA written settlement is created if parties reach an agreement
What We Mediate

Disputes We Resolve

Not sure where your matter fits? Explore our practice areas, or simply submit the form and our team will guide you.

Commercial Disputes

Contracts, partnerships, supply chains, recoveries and pre institution mediation for commercial suits.

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Intellectual Property

Trademark, copyright, design and licensing conflicts. See also our TDRP portal.

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Family & Relationship

Matrimonial, property, inheritance and family business disagreements handled with sensitivity.

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E-commerce Disputes

Seller, buyer, marketplace, delivery and refund disputes resolved without long litigation.

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Banking & Financial

Loan, recovery, insurance and investment disputes between institutions and customers.

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Pre-Litigation Risk Assessment

Understand your position, costs and likely outcomes before you commit to a legal route.

Explore
FAQ

Questions Before You Submit

Short answers to what most parties ask us. For more, visit our knowledge hub.

Resolution Resources → Mediation Rules → Our Neutrals → Trademark Dispute Resolution Portal (TDRP) → News & Insights →
How do I submit a dispute for mediation in India?+
Complete the Register Your Dispute form on this page with your details, the other party's details and a short description of the matter. Our team reviews it, contacts both parties for consent and assigns a suitable mediator.
Does the other party have to agree to mediation?+
Yes. Mediation is voluntary. After you submit, Track Second invites the other party to participate. Sessions begin only once both parties consent.
Is mediation confidential?+
Yes. Everything said or shared during mediation is confidential. The Mediation Act, 2023 protects the confidentiality of mediation communications, and we never share your information without consent. Read our Privacy Policy.
Can mediation be done online?+
Yes. Sessions can be conducted online, in person or in a hybrid format, so parties in different cities or countries can take part without travelling.
What types of disputes can I submit?+
Commercial and contract disputes, intellectual property and trademark disputes, family and relationship matters, e-commerce and consumer complaints, and banking and financial disputes, among others. Explore our Services.
Is a mediated settlement legally binding?+
A mediated settlement agreement signed by the parties and authenticated by the mediator is final and binding under the Mediation Act, 2023, and is enforceable in the same manner as a court judgment or decree.
Is mediation mandatory before filing a commercial suit?+
Under Section 12A of the Commercial Courts Act, 2015, a commercial suit that does not contemplate urgent interim relief can be filed only after exhausting pre institution mediation.
Can I submit a dispute that is already pending in court?+
Yes. Parties to a pending case can still choose to mediate. Mention the court and case details in the form so our team can advise on the right route.

Where dialogue begins,
disputes begin to end.

Every lasting resolution starts with one honest conversation. Let yours begin today.

Submit Your Dispute Contact Us

Founded in 2017, Track Second blends modern mediation with ancient wisdom. We turn conflict into connection through dialogue and empathy. Rooted in Track II diplomacy, our approach fosters clarity and collaboration.

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